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EMPLOYER: Saint Haven - On Hold

SUMMARY

  • URL: TBD
  • Location: 745 Emerson St Palo Alto, CA (Moving to Menlo park)
  • Founded: 2017
  • Stage: Seed ($2M, Self funded)
  • Company size: 5
  • Engineering size:  1 (contractor) 
  • Work Authorization: No Visa sponsorship or transfers.
  • Remote: Flexible

OVERVIEW

Saint Haven is passionate in the pursuit of building a brand for children and adults that is the most comfortable clothing with a chic aesthetic. Saint Haven wants to make sure your everyday basics are made with the highest quality fabric, in simple comfortable designs, changing lounge wear - one fiber ate a time, one piece at a time, one experience at a time. No one produces quality comfortable children's lounge wear that is made with quality fiber. There is nothing comparable on the market at this time.

Help us build a brand that reaches new mothers and families in need of quality clothing. For parents that care about what they are putting on their children's skin. Be part of a fast paced new start up with great energy.

Process

  • 1 30 minute Phone Screen 
  • 1 3 hour Onsite Interview

POSITION 1: e-commerce manager

Major Responsibilities

  • Responsible for meeting and/or exceeding targeted online sales goals as established in the annual sales forecasting.
  • Develop, implement and manage all aspects of the company’s digital marketing strategy and third party marketing agencies.
  • Perform weekly and monthly analysis across channels and communicate strategies and results to senior management on a consistent basis.
  • Ensure online merchandising is supported by best in class features in the areas of navigation, internal search, product set-up, and aesthetics
  • Responsible for the day-to-day management of the website including product uploads, collection creation, trouble shooting any errors, as well as general updates and enhancements.
  • Manage the product lifecycle including product replenishment strategy, on site promotions, and markdowns.
  • Developing website and marketing a/b testing strategy to improve performance of ecommerce site and various marketing channels.
  • Manage rewards/ loyalty program with focus on increasing customer satisfaction and retention.
  • Plan, execute and continually optimize email and homepage content strategy.
  • Partner with key Merchant and Creative partners to identify key hero products to be used as key marketing features seasonally.
  • Plan and manage web photo asset requirements in partnership with Creative Director.
  • Provide strategic input for all ads as well as ensuring consistent brand voice, look and feel.
  • Manage and optimize email marketing efforts including creating mobile optimized templates, setting up triggered email campaigns, copywriting, segmentation, etc
  • Manage and utilize interns to help manage daily tasks and help with their professional development.

Qualification Standards

  • Minimum of 6+ years of Ecommerce experience (with a fashion retailer ideally)
  • Google Analytics
  • Shopify = a must
  • Expert knowledge of marketing + onsite merchandising techniques and best practices
  • Strong business judgment and decision-making skills
  • Self-driven with ability to lead with little oversight
  • Excellent written and verbal communication skills
  • A superb eye for attention to detail, style, and composition
  • Independent & creative thinker
  • Previous experience managing people and developing teams
  • Detail-oriented with a focus on delivering results.

Compenstation (Not to be shared with candidates)

  • Base: $75-125K

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